Key performance indicators (KPIs) for the construction industry

Performance Measurement

Performance measurement is an integral part of business management. By championing key company and project aims, managers are more likely to achieve success. But the only way of knowing whether those goals are being delivered is by identifying indicators of their success and using them to keep an eye on the way the business is performing. We call these key performance indicators.

Benchmarking

Performance measurement demonstrates whether you’re achieving continuous improvement. But particularly when you’re new to measurement, it can be hard to know whether the scores you’re achieving are any good or not. How do you compare to the rest of the industry or your direct competitors? By using the CCI KPI Engine, you can easily benchmark your business against the national average, and projects against each other or the nation. Benchmarking provides a ‘yardstick’ by which to judge your performance.  The KPI Engine provides comprehensive support for collecting, reporting and analysing data. The KPI Engine allows you to:

• Identify your own suite of KPIs from over 200 different measures
• Include bespoke KPIs
• Report KPI scores easily in tables, graphs and action plans
• Allows you to benchmark projects and the company against a range of data sets.

Sample KPIs

• Client Satisfaction
• Defects
• Construction Time & Cost
• Productivity
• Profitability
• H&S
• Employee Satisfaction
• Staff Turnover
• Sickness Absence
• Working Hours
• Qualifications & Skills
• Impact on Environment
• Whole Life Performance
• Waste
• Commercial Vehicle Movements